Delhi Electricity Regulatory Commission releases the draft DERC (Guidelines for establishment of the Forum and the Ombudsman for redressal of grievances of Electricity Consumers) Regulations, 2024

Delhi Electricity Regulatory Commission releases the draft DERC (Guidelines for establishment of the Forum and the Ombudsman for redressal of grievances of Electricity Consumers) Regulations, 2024. The regulations propose the creation of a web portal and a mobile app for filing online complaints, among other solutions.